How We Work
2. They will clock in and out everyday using biometrics.
3. In terms of work you would like done , you can communicate directly with your agent as to tasks, duties, deadlines and any other specifics.
4. You have total access to your BPO agent in real time via emails, VOIP phones, video conference calls , chat applications etc making communication easy and instant. 5. To ensure productivity we have apps that monitor how an agent’s time is spent on the computer. In addition, on request we can provide video camera feeds in real time.
Our Approach to Onboarding
You the client chooses the type of services you require.
We draw up a contract for you specifying duties and responsibilities you require to be for filled.
We find the best candidates from our selection of highly qualified and experienced professionals (with valid police clearances).
Once we have selected the top candidates you join us for the interview then you pick the candidate you like the most.
We then set you up with your required workstation, systems for remote access or cloud-based functions.